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Who We Are
About Our Company
We are a team of technology experts dedicated to helping businesses grow through innovative IT, Business Development, and Management Solutions. Our services are designed to save time and reduce costs while ensuring seamless operations.
We provide comprehensive support to keep your systems running efficiently and your employees productive. With a commitment to reliability and excellence, we continuously enhance our solutions to meet the evolving needs of our clients.
Our Services
A Team You Can Trust
Telephone Answering
Support your customers on a 24x7x365 basis via best-in-class Telephone Answering Support
Email Support
Provide around-the-clock email support to complement your multi-channel support services.
Live Chat
Develop a Live Chat support service that aligns with your business objectives and brand values.
Market Research
We have extensive experience in carrying out an array of Market Research projects on behalf of our clients.
Our Story
Why Choose Us?
Silver Horizon is a trusted provider of customer engagement solutions, specializing in seamless communication across multiple channels, including Telephone, Email, and Live Chat.
With years of experience, we have built expertise in managing customer interactions for both domestic and international clients across diverse industries, including Retail, Professional Services, Healthcare, and Automotive.
At Silver Horizon, we prioritize a smooth onboarding process and remain committed to continuous improvement, ensuring exceptional service delivery for every client.
Our Certifications
A Team You Can Trust
For Quality Management
Call Management is a quality-focused organisation, we are certified with ISO 9001:2015 for Quality Management. Our Quality team place an emphasis on continuous improvement.
For Information Security Management
Our ISO 27001 certification for Information Security provides our clients with reassurance in relation to the management of Information Security throughout our organisation.
For Environmental Management
We are certified with the ISO 14001:2015 for Environmental Management. At Call Management, we believe that it is hugely important to operate in an environmentally friendly and sustainable manner.
It is a paradisematic country, in which roasted parts of sentences fly into your mouth. Even the all-powerful Pointing has no control about
John Spencer Founder & CEO of XpeedStudio