Terms and Conditions
Welcome to Silver Moon Light Cleaning Service (“we,” “our,” “us”). By using our services, you agree to abide by the following terms and conditions. Please read them carefully.
1. Services
Silver Moon Light Cleaning Service provides professional cleaning services as agreed upon in your service request. Specific details regarding the scope, timing, and pricing of services will be outlined in a separate agreement or booking confirmation.
2. Bookings and Cancellations
a. Bookings:
- All bookings must be made through our approved communication channels (e.g., website, phone, or email).
- Service availability is subject to confirmation.
b. Cancellations and Rescheduling:
- Clients may cancel or reschedule services by providing at least [Insert Required Notice Period] notice.
- Cancellations made within the notice period may incur a fee as specified in the booking confirmation.
3. Payments
- Payment terms and methods will be specified at the time of booking.
- Full payment is required upon completion of services unless otherwise agreed.
- Late payments may result in additional charges or suspension of services.
4. Client Responsibilities
To ensure the efficient delivery of our services, clients are responsible for:
- Providing access to the property at the agreed-upon time.
- Securing valuables and fragile items prior to service.
- Notifying us of any specific cleaning requirements, hazards, or restrictions in advance.
5. Liability
a. Damage or Loss:
- We take care to deliver services professionally and responsibly. However, we are not liable for damage or loss caused by:
- Items left unsecured or unattended.
- Pre-existing conditions, wear, or fragile items.
b. Limitations:
- Our total liability is limited to the cost of the specific service provided on the date of the claim.
6. Termination of Services
We reserve the right to terminate services for:
- Non-payment of fees.
- Unreasonable or unsafe working conditions.
- Violation of these terms and conditions.
7. Privacy
Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
8. Changes to Terms and Conditions
We reserve the right to update these terms and conditions at any time. Any changes will be effective immediately upon posting on our website or communication to clients.
9. Governing Law
These terms and conditions are governed by the laws of [Insert Jurisdiction]. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts in [Insert Location].
10. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Silver Moon Light Cleaning Service
(347) 716 8772
info@silvermoonlight.nyc